Overview of operations, service and data in one portal.

Customer portal

BTN’s customised customer portal brings everything important together in one place. Here, you can monitor operations, service, emptying and environmental data – with documentation and history right at your fingertips. It gives you full transparency and peace of mind in a busy working day. 

View your system’s status – in real time and at a glance

Operations overview

The portal provides insight into your system’s daily performance and keeps you updated – without the need for manual follow-up.

You get a clear overview of your system’s operation – what has taken place and what is planned. At any time, you can see when your last emptying or service visit occurred and when the next one is scheduled.

When a service or emptying is planned, the relevant contacts automatically receive a notification by text message and email. This ensures everyone is informed and prepared – creating confidence, transparency and better collaboration in daily operations.

Keep track of maintenance and inspections

Service and maintenance

The portal automatically manages your annual service visits and technical inspections – so you don’t have to.

This ensures your system receives the necessary maintenance without you needing to monitor dates or scheduling.

All inspections are documented and can be accessed whenever you need them. You get a clear overview of what has been completed and when the next service is planned.

Access history, data and support – whenever it suits you.

Keep track of emptying and collection history

Emptying and logbook

All collections are automatically recorded and logged with date, quantity and comments.

You can always see when the next collection is scheduled – and how much was emptied last time.

Everything is stored in the logbook and can be used internally or shared with authorities if needed.

Most customers choose a service and emptying agreement to ensure smooth, worry-free operation.

The agreement covers both maintenance and automatic emptying of the biotank – and provides access to the customer portal, giving you a complete overview of your system.

Environmental data and green documentation

When biomass is collected from your BioTank, a documented energy journey begins. Make your climate impact visible – in real numbers.

The food waste is converted into biogas and then into electricity and heat.

Through the customer portal, you gain access to detailed environmental data showing the concrete impact of your food waste solution – making it easy to document and communicate your sustainability efforts.

The figures are based on actual calculations from the biogas plants, giving you a reliable foundation for documenting your climate performance.

Ready to take control of your operations?

With BTN, you get more than just a system – you get a complete platform that brings together operations, service, emptying and environmental data in one place.

The customer portal combines it all, making it easy to manage daily operations and sustainability professionally and efficiently.

Would you like to know more about how it works in practice – and what you get access to?

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Søren Pihl
Drift & kundesupport
Søren Jeberg
Salg & spørgsmål
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If you need advice and guidance, don’t hesitate to contact us.

Søren Pihl
Operations & customer support
Søren Jeberg
Sales & questions
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