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Service agreement

BTN’s service agreement makes it easy to keep your system running smoothly. Whether you choose a full or partial agreement, we provide a solution tailored to your needs – ensuring reliable performance, peace of mind and full transparency.

An agreement that fits your operation

When you choose BTN, you get more than just a system. Our service agreement is designed to ensure your BTN installation runs at its best – without hassle, downtime or worries.

 

It’s a complete solution that combines service and emptying in one clear and simple agreement.

 

Since 2013, 98% of our customers have chosen an service agreement – and many of our very first clients are still with us today. A testament to the stability and confidence our solution creates in daily operations.The agreement can be tailored to your company’s needs:

The complete solution includes both service and automatic emptying. You get annual inspection of the entire system, hotline access and scheduled emptying without lifting a finger. A total solution with maximum peace of mind and minimal downtime.

With a service agreement, you get ongoing maintenance of both the biotank and grease trap. Our technicians will inspect the system once a year and ensure that everything is working properly.

Emptying is done by you or a third party – but the system remains stable, hygienic and ready for daily operation.

Choose automatic emptying if you do the maintenance yourself. The system will notify us when the bio tank is approaching full capacity – and if you have a grease trap connected, it will be emptied at the same time.

A simple solution that keeps operations running and minimizes administration.

We help you find the combination that best suits your setup and operations.

Service that keeps your system running efficiently

A well-functioning system requires regular maintenance. With the service agreement, you receive an annual service visit from our certified technicians, who thoroughly inspect the entire system – from the grinder to the biotank.

We check, adjust and replace components as needed to ensure everything works exactly as it should.
If an issue occurs, you have access to our hotline during office hours – and emergency assistance outside regular hours if required.

The agreement also gives you access to preferential rates on call-outs and repairs, providing both technical reliability and financial peace of mind.

Service is performed by an authorized BTN technician

Automatic emptying - effortlessly

Emptying your biotank happens completely automatically. Our system detects when the tank is 80% full and notifies us directly.

We then schedule emptying within three working days – with no action required from you. If you also have a connected grease separator, it can be emptied at the same time.

Environmental responsibility and full documentation:
With the service agreement, you also ensure compliance with all environmental requirements.

BTN handles the necessary reporting, analysis and documentation for the authorities, ensuring your waste is processed and recorded correctly – in full accordance with current regulations.

Everything is available in the customer portal, giving you easy access to history and documentation – without extra administration.
With the service agreement, everything is gathered in one place: service, emptying and operational overview.

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Søren Pihl
Drift & kundesupport
Søren Jeberg
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Søren Pihl
Operations & customer support
Søren Jeberg
Sales & questions
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